Monitoring - Data collection has operated normally during the day. We have rolled out a series of patches that have solved the problem. We are still monitoring the situation.
Jun 19, 14:58 CEST
Update - We have upgraded some backend services and improved handling of API call functionality. During the night services has run normally. However, we are still not certain that the root cause of the recent slow running data collection service has been found and are still monitoring the performance.
Jun 19, 08:57 CEST
Update - We are not seeing the same issues any longer, but this could be due to lower traffic volumes. We are still trying to find the root cause and apply a permanent fix.
Jun 18, 20:18 CEST
Identified - We have implemented some improvments to fix the situation. However, we still see intermittent performance issues, which we are trying to identify and solve.
Jun 18, 17:25 CEST
Update - We are continuing to investigate this issue.
Jun 18, 14:49 CEST
Investigating - During the weekend and this morning we have experienced intermittent slow response times on some of our data collection servers. We are monitoring the situation and working on a resolution.
Jun 18, 10:40 CEST