All Systems Operational

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Welcome to the MI Pro Status Page. We recommend that you subscribe to get the latest updates from us. To get detailed uptime information, please visit http://uptime.mipro.net

API ? Operational
Data Collection ? Operational
Research Studio ? Operational
Superdig API ? Operational
Sendgrid ? Operational
Support email ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Data Collection Uptime
Fetching
Research Studio Uptime
Fetching
Past Incidents
Sep 30, 2016

No incidents reported today.

Sep 29, 2016
Resolved - We are not seing any more issues with live datasets. However, we are still working on implementing a patch that will handle this. If you are having problems exporting or viewing a topline, please try and re-load the respondents.
Sep 29, 15:04 CEST
Monitoring - We are monitoring the situation until the patch is ready.
Sep 28, 18:50 CEST
Identified - We have identified the reason and implemented a patch that temporarily fixes the problem. Some live datasets will still need to be reloaded. We are working on implementing a permanent solution.
Sep 28, 15:23 CEST
Investigating - Some customers have reported issues with certain live datasets when exporting or looking at topline. This does not affect data collection and can be fixed by running a Ā«Re-load respondentsĀ» on the analysis tab. Please note that this procedure will take a few seconds (depending on the size of the dataset).

We are currently investigating why this is happening.
Sep 28, 14:56 CEST
Sep 28, 2016
Resolved - This issue has been resolved and was caused by a faulting relay server. No emails have been lost and all emails queued up are being sent out shortly.
Sep 28, 19:07 CEST
Investigating - We have an issue with email delivery and are investigating the cause for this.
Sep 28, 18:53 CEST
Sep 27, 2016

No incidents reported.

Sep 26, 2016

No incidents reported.

Sep 25, 2016

No incidents reported.

Sep 24, 2016

No incidents reported.

Sep 23, 2016

No incidents reported.

Sep 22, 2016

No incidents reported.

Sep 21, 2016

No incidents reported.

Sep 20, 2016

No incidents reported.

Sep 19, 2016

No incidents reported.

Sep 18, 2016

No incidents reported.

Sep 17, 2016

No incidents reported.

Sep 16, 2016

No incidents reported.